Privacy Policy

Effective Date: 12 January 2024

At Lacquire (“We” or “Us”), safeguarding Your privacy is a top priority. This Privacy Notice outlines how We collect, use, and protect Your personal information when You:

  1. Visit Our website at https://www.lacquire.com/;
  2. Use Our products and services as a Client or Partner;
  3. Engage with Our services as a Customer of Our Clients;
  4. Communicate with Us via phone, email, or social media channels.

LACQ Payments Ltd, registered in British Colombia, serves as Your data controller. LACQ Payments Ltd also manages personal data for recruitment, events, and other related purposes.

We encourage You to read this Privacy Notice thoroughly to understand Our practices. Should You have any questions or concerns, feel free to contact Us at the details provided below. Please note that We may update this Privacy Notice periodically, so it’s advisable to review it regularly.

Definitions

For clarity, the following terms are used in this Privacy Notice:

  • You refers to Visitors of Our Website, Shareholders, Owners, Directors, and Staff of Our corporate Clients or Partners, as well as Customers of Our Clients.
  • Website means https://www.lacquire.com/.
  • Services include Our online payment processing, technical services, and any related services provided by Us.

Legal Grounds for Processing

We process Your personal data under the following legal grounds:

  1. Contractual necessity (Article 6(1)(b) GDPR): To perform contracts with You.
  2. Legal obligations (Article 6(1)(c) GDPR): To comply with legal requirements.
  3. Legitimate interests (Article 6(1)(f) GDPR): To pursue Our legitimate interests.
  4. Consent (Article 6(1)(a) GDPR): Where You have given Your consent.

Types of Data Collected

We collect various types of personal data from different sources:

  • Data You Provide: Information You share when filling out forms on Our Website, registering for Our services, or contacting Us, including Your name, contact details, and company information.
  • Contractual Data: Data necessary for contract execution, such as Your name, birthdate, address, identification details, payment information, and company details.
  • Communication Data: Records of emails, phone calls, and social media interactions.
  • Customer Data: Data related to Your transactions with Our Clients, including Your name, contact information, payment details, and purchase history.
  • Visitor Data: Information such as visitor logs and CCTV footage collected when You visit Our premises.
  • Website Usage Data: Data such as Your IP address, browser type, pages visited, and interaction details.
  • Third-Party Data: Information received from business partners, service providers, and credit agencies.

Purpose of Data Processing

We use Your data for a variety of purposes, including:

  • Service Provision: To manage and fulfill contracts with Clients and Partners.
  • Legal Compliance: To meet legal obligations and regulatory requirements.
  • Risk Management: To prevent fraud and protect Our business interests.
  • Marketing: To send You promotional materials and information, based on Your consent or Our legitimate interest.
  • Service Improvement: To enhance Our products and services.
  • Website Management: To maintain and secure Our Website and improve user experience.
  • Communication: To handle inquiries, provide support, and manage feedback.
  • Recruitment: To manage job applications and the selection process for potential employees.

Data Security

We employ robust technical and organizational measures to ensure Your personal data is protected against unauthorized access, loss, or misuse. These measures include data encryption, access controls, and regular security assessments.

Data Sharing

We may share Your personal data with the following parties:

  1. Employees: Who need access to Your data to provide Our services.
  2. Service Providers: Companies providing IT, payment processing, marketing, and other essential services.
  3. Business Partners: Such as VISA and Mastercard, to facilitate payment processing and other services.
  4. Authorities: When legally required to do so by regulatory bodies or law enforcement.

International Data Transfers

Your personal data may be transferred and processed outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR standards and that Your data is adequately protected.

Data Retention

We retain Your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period varies depending on the type of data and the purposes for which We process it.

Your Rights

Under GDPR, You have several rights regarding Your personal data:

  • Right to Access: You can request access to the personal data We hold about You.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of Your data under certain circumstances.
  • Right to Restrict Processing: You can request that We limit the processing of Your data.
  • Right to Data Portability: You can request the transfer of Your data to another service provider.
  • Right to Object: You can object to the processing of Your data based on legitimate interests.
  • Right to Withdraw Consent: You can withdraw Your consent to data processing at any time.

To exercise any of these rights, please contact Us using the details provided below.

Contact Information

For any questions, concerns, or requests regarding this Privacy Notice, please contact:

LACQ Payments Ltd

Email: info@lacquire.com

We will respond to Your inquiries and requests in accordance with applicable laws and within a reasonable timeframe.

Updates

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage You to review this Privacy Notice periodically to stay informed about how We are protecting Your personal data.LACQ Payments Ltd